Privacy policy

This Privacy Policy describes how Asoleo collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history
  • Messages, emails, or support requests you send to us

Payment Information

Payments are processed securely through third-party payment providers. We do not store full credit card numbers or sensitive payment details.

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and interactions with the website
  • Referring and exit pages

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about how visitors use our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding orders, returns, exchanges, warranties, or inquiries
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory requirements
  • We do not use your personal information for purposes beyond those described without your consent.

Cookies and Tracking Technologies

Cookies help us provide core website functionality and improve performance.

Cookies may be used to:

  • Enable shopping cart and checkout features
  • Remember preferences
  • Analyze site traffic and performance
  • Support marketing and advertising efforts
  • You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics providers
  • Marketing and advertising partners
  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain records required by law
  • Resolve disputes and enforce agreements

When personal data is no longer required, it is securely deleted or anonymized.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Object to or restrict certain data processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request disclosure of the personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information

Asoleo does not sell personal information.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to data processing
  • Request data portability

We process personal data based on contractual necessity, legal obligations, or legitimate business interests.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@asoleo.com
Phone: +1 (213) 754-3471